Privacy Policy

Your privacy is very important to TicketPros Asia Pacific LP ("TicketPros"). This privacy policy discloses how TicketPros collects, protects, uses and shares Personal Information gathered about you, in conformance with the Privacy Act 1993. TicketPros recognises the need for appropriate protections and management of Personal Information that you provide to us.

What type of information do we collect?

Personal Information is any information about an identifiable individual. Personal Information may include but is not limited to: identifying information such as name, telephone number and e-mail address. Where the collection of Personal Information is necessary, you will be aware that such information is required because you will have to provide personal details when utilising or enquiring about our services. The Personal Information that you submit is gathered only on a voluntary basis; you may choose not to provide Personal Information which may mean that you unable to access certain services.

Cookies Internet Users

In addition to Personal Information, we use data collection devices such as "cookies" on certain web pages to help analyse our web page flow and measure promotional effectiveness. Cookies are pieces of information a website sends to an individual’s hard drive while they are viewing the website. Cookies allow the website to remember important information that will make your visit to the site more useful. We use cookies to help improve your future visits. If you do not wish to receive a cookie or if you wish to set your browser to warn you each time a cookie is being sent, or if you wish to turn off all cookies, use the options on your browser to assist you. The Help option on your browser may assist you in changing your cookie preferences.

Links to other web sites

This website (TicketPros.co.nz) may contain links to third party web sites for your convenience and information. TicketPros does not control those sites or their privacy practices. We do not endorse or make any representations about third party web sites. The personal data you choose to give to unrelated third parties is not covered by TicketPros' privacy policy. We encourage you to review the privacy policy of any company or web site before submitting your Personal Information. Some third parties may choose to share their personal data with TicketPros; that sharing is governed by that third party's privacy policy.

Our Use of Your Information

We use your Personal Information to facilitate the services you request. To this end we may use the information that you provide for the following purposes:

1. To verify your identity if you need help with a forgotten password;
2. To process any transactions that you might make on this site;
3. To advise you of any possible changes / cancellations that may occur in relation to an event you booked;
4. To confirm the identity of users and bill customers for products and services;
5. To help provide any other services that you may request;
6. For any marketing, promotional, publicity purposes;
7. For any other purposes for which you have given permission.

Sharing of Personal Information

We do not sell Personal Information to third parties. Except as described in this privacy policy, TicketPros will not share Personal Information with a third party, unless you request, consent to such disclosure, or disclosure is required or authorised by law. TicketPros reserves the right to disclose Personal Information to a third party if a law, regulation, search warrant, subpoena, or court order legally requires or authorises us to do so.

Storage, Retention and Accuracy of Personal Information

TicketPros ensures that Personal Information is safeguarded against loss, access, use, modification, disclosure or other misuse. All reasonable steps are taken to prevent unauthorised use or disclosure of your Personal Information.

TicketPros will retain your Personal Information only for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws and your consent to such purpose(s) remains valid after termination of our relationship with you.

TicketPros takes all reasonable steps to ensure that your Personal Information is accurate, up-to-date, complete, relevant and not misleading.

Contact Information

You may contact us to access, or request correction or deletion of your Personal Information.

Changes to our Privacy Policy

We reserve the right to modify this privacy policy at any time; the changes will always be updated and posted on our website, so please review it frequently. If we make material changes to this policy, we will notify you in this privacy policy, by email, or by means of a notice on our home page.